The Legacy of Hugh J Boswell: From 1906 to the Present

The Legacy of Hugh J Boswell: From 1906 to the Present

Hugh J Boswell Managing Director, Peter Foster (pictured), delves into the factors that have helped to create the Hugh J Boswell legacy.

The business has existed in East Anglia since 1906, when a young Hugh Boswell began trading from a small office in Norwich. Over a century later, the business remains independently owned with offices in Bury St Edmunds and Norwich and, thanks to decades of organic growth, it’s one of the top 100 brokers in the UK.

“The years have been kind to us. When the existing board bought the business through a management buyout in 2013, it was in a great place. The Directors are dedicated to the idea of creating something special, whilst upholding the foundations on which the business was founded.”

The Culture

A quick glimpse at the website, or walk around the office shows how important values are to the people at Hugh J Boswell. “We identified very early on the importance of culture within a growing organisation. We have taken the philosophies that made our business successful, and placed them into a dynamic framework, to help us develop as a unified team. We now have a mission, and set of values that run through the veins of the entire company.”


It sounds like a service sector cliché to say ‘the people are the business’, but within Hugh J Boswell, there’s feeling this is exactly the case. Their commitment to training and development was acknowledged in 2015, when Hugh J Boswell were awarded the Chartered Insurance Broker status; an accolade only a handful of brokers in the region can boast.

“Investing in training has meant our clients receive quality service and our people are given career opportunities. Last year, we proudly launched the ‘Hugh J Boswell Academy’. Our Academy encompasses everything development-based, including an apprenticeship programme, sponsored professional qualifications and regular soft skills training for all staff.”


Hugh J Boswell has a vast number of long-standing clients but none that can match RH Matthews. The Holt-based family-run firm have had their insurance programme with Hugh J Boswell for over 60 years. “It’s a testament to how we conduct business that a client has trusted us to protect their business for so long. Our independence and emphasis on ‘people’ ensures we really do place our clients’ needs first.”

Forward Vision

Whilst the company is rightly proud of its history and heritage, Hugh J Boswell has a clear vision and solid plans for continued growth. Peter says “We are never ones for standing still and believe that our future is bright indeed. Through commitment to our clients and investment in staff we are delighted that we continue to grow and have confidence in the years ahead.”

For more information on Hugh J Boswell visit the website here.

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