Festive opening hours for Ipswich Borough Council

Ipswich Borough Council is advising residents to check the details of services over Christmas and New Year, with many services continuing to operate.

HEARS

The Ipswich HEARS service (monitoring & responding alarm service) are on duty 365 days a year, 24 hours a day, so there is no change to the service provision over the festive period.

Find out more about the HEARS service at: www.hearsalarm.co.uk

Bin collections

Bin collection dates will be changing over the Christmas and New Year period.

During Christmas week, black bins normally collected on Tuesday 24 and Wednesday 25 December will be collected a day earlier. Black bin collections on Thursday 26 and Friday 27 December will be collected a day later.

The following week, blue bin collections on Tuesday 31 December remain as normal, with collections on Wednesday 1 January, Thursday 2 January and Friday 3 January collected a day later.

During the festive period there will be no brown bin collections between Monday 23 December 2024 and Monday 6 January 2025. Collections will resume from Tuesday 7 January, with residents encouraged to leave their real Christmas trees (minus decorations) by their brown bins for free collection on their scheduled brown bin collection day.

Find out more about festive bin collections at: www.ipswich.gov.uk/festive-bin-collections

Customer Services

Customer Services will be closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.  For opening times, visit: www.ipswich.gov.uk/customer-services-christmas

Housing repairs can be reported 24/7 at www.ipswich.gov.uk/content/council-housing-repairs-service where you can also check the status of your repair at any time.

All other enquiries can be raised online 24/7 at: my.ipswich.gov.uk

Town Hall

The Town Hall will be closed on Wednesday 25 and Thursday 26 December and Wednesday 1 January 2025.

Crown Car Park

Crown Car Park has extended opening hours on Thursday 19 December (8am – 9:30pm). The car park will close at 6pm on Christmas Eve and will be closed on Christmas Day.

On Boxing Day, it will be open from 8.30am to 6pm and will open from 8am to 11.30pm on Friday 27 December. The car park will be closed on Wednesday 1 January 2025.

For further information visit: www.ipswich.gov.uk/crowncarpark

Parks

Parks in Ipswich are open every day of the year – unless an icy snap makes the footpaths dangerous. The Reg Driver Centre in Christchurch Park will be closed on 25 and 26 December and 1 January.

Why not try one of our park walks? We have 12 different walks, and you can download our maps at: www.ipswich.gov.uk/park-walks

Sport and Fitness

Crown Pools will have reduced opening hours on Tuesday 24 December (8am – 4pm) and will be closed on 25, 26 and 31 December, and on 1 January 2025.

Fore Street Pool will be closed from 24 December to 1 January 2025.

Gainsborough and Whitton Sports Centres have reduced opening hours on 24 December (8am – 4pm) and will be closed on 25, 26 and 31 December, and on 1 January 2025.

For opening times, visit: www.ipswichfit.co.uk

Museums

Ipswich Museum remains closed during refurbishment works.

Christchurch Mansion will be closed from 24 to 27 December, and on 1 January 2025.

Plan your visit to the Mansion online at: https://ipswich.cimuseums.org.uk/visit/christchurch-mansion

Cemeteries and Crematorium

Ipswich Cemeteries remain open to visitors, but the Cemetery Office will be closed on 25 and 26 December, as well as Wednesday 1 January 2025.

For service information visit: www.ipswichcemetery.co.uk

Ipswich Market

Ipswich Market will be open daily from Thursday 19 to Tuesday 24 December (9am – 4pm).

It will be closed on 25 and 26 December and Wednesday 1 January 2025.

Find out more about Ipswich Market at: www.ipswich.gov.uk/ipswichmarket

Ipswich Theatres

Ipswich Regent Theatre is closed on Wednesday 25 December and 1 January 2025.
Visit: ipswichtheatres.co.uk/whats-on for show listings.

The Corn Exchange is closed from Saturday 21 December to Friday 3 January 2025. Visit:
https://ipswichtheatres.co.uk/our-venues/corn-exchange

King Street Cinema (formerly Ipswich Film Theatre) located within the Corn Exchange is closed from Monday 23 December to Friday 3 January 2025.
Visit: https://kingstreetcinema.co.uk

Shopmobility

Ipswich Borough Council’s Shopmobility service will be closed on Wednesday 25 and Thursday 26 December, as well Wednesday 1 January 2025.

Full details of Christmas and New Year opening times can be found at: www.ipswich.gov.uk/your-council/christmas-opening-hours