Drain Doctor Anglia named ‘Franchisee of the Year’ at prestigious national awards

Drain Doctor Anglia, the local branch of the national Drain Doctor franchise operating in East Anglia, has been announced as the winner of the “Franchisee of the Year” award at the annual Drain Doctor Gala Awards Dinner.  The event, which took place at the Reunion Conference at the Hilton Metropole in Birmingham on 8^th March, recognised Drain Doctor Anglia’s exceptional commitment to excellence, innovation to the Drain Doctor brand.

Outperforming 34 other franchises across the country, Drain Doctor Anglia secured this prestigious accolade through a combination of outstanding achievements and contributions.  Among the key factors that set Drain Doctor Anglia apart include:

• Leading Trustpilot score – With an impressive Trustpilot score of 4.8 out of 5 stars, Drain Doctor Anglia has consistently demonstrated its commitment to customer satisfaction and service excellence
• Largest franchise in the UK in job volume – Drain Doctor Anglia has emerged as a leader in job volume, showcasing its capacity to handle a high volume of projects efficiently and effectively
• Active participation in training events – The franchise has actively supported and contributed to all training events, demonstrating a commitment to ongoing learning and development
• Membership of the Franchise Advisory Council – The membership in the Franchise Advisory Council emphasises their role as a key influencer and contributor to the strategic direction of the business
• Lowest staff turnover – Drain Doctor Anglia’s low staff turnover rate confirms its reputation as the employer of choice within the national network of franchisees, fostering a culture of stability and growth

Phil Rogers, Director of Operations at Drain Doctor, praised Drain Doctor Anglia’s exceptional performance, stating: “Our franchisee of the year certainly embodies what ‘reaching new heights together’ really means. They are a huge tower of strength to the Drain Doctor network and are always keen to support head office and the Drain Doctor brand in any way possible.”

Phil continued, “This Drain Doctor franchise is a fantastic example of operational and technical excellence that follows the tried and tested model. They have developed an outstanding business that has longevity and produces year-on-year growth.”

In addition to their remarkable achievements, Drain Doctor Anglia played a pivotal role in supporting the brand’s initiatives in 2023, including bid management, learning and development, and active participation in peer-to-peer support initiatives.

“It is with great pleasure that we announce the Franchisee of the Year for Drain Doctor 2023 goes to Rob, Sam & Paul Simpson of Drain Doctor Anglia,” concluded Phil.

To find out more about Drain Doctor Anglia, follow the link here