Evolve Business Solutions: Bringing back local service and support

Evolve Business Solutions: Bringing back local service and support

Evolve Business Solutions started trading in 2020 to support and manage the in-house printing requirements of companies in and around the county. They have four core aims; to provide a local service that is responsive, friendly and customer-focused.

Evolve was established after the sale of Digital Copier Systems and their team comprises of individuals who between them have over 55 years’ experience in the industry. Having worked for independent dealerships, corporate organisations, and directly for the manufacturers, they know they can put together everything they have learnt, to offer the best possible local service for printing, copying and scanning.

When it comes to the equipment, Konica Minolta was chosen as their preferred manufacturer. This is because they believe in the quality of the products they offer, and over the last 20 years  it’s the brand they’ve found clients are happiest with. Also, their engineers know they’re reliable, and their support is first-rate.

Evolve business Solutions specialise in fully managed multi-functional devices and provide stress free and cost-effective long-term solutions. So, whether it is buying, leasing, maintenance, or support, they are focused on removing the issues and problems around your printer hardware, so you can get on with concentrating on the  most important thing, your business!

What really sets them apart from other managed print services providers?

A personal touch: Evolve Solutions believe their phones should be answered in their office, and not in a call centre. That’s why they have a local phone number, and you’ll never need to press one for accounts, or two to log a service call. Their service visits are planned by someone who is familiar with the area; They don’t need to look on Google Maps to estimate how long it will take them to be with you.

Our training programme: All Evolve Solutions service engineers are  manufacturer trained and certified on every product  they offer. They also undertake IT training, so they can troubleshoot and diagnose networking, printing, or scanning problems quickly and efficiently.

Response times: From you calling Evolve, it takes less than four hours for a service engineer to arrive onsite. As they only service Konica Minolta equipment, they have all the parts they need to carry out the job 96% of the time and will never post you parts and expect you to fit them yourself.

A friendly account manager: Every client is assigned a personal account manager. Evolve do not use a telesales team to try and pressure you for a quick sale over the phone. What they  love is to sit down with their clients and discuss what’s best for them over a coffee.

Would you like to save money? Is your current equipment outdated? Have you had enough of long response times? Is equipment reliability important to you?  Do you support local?

If the answer to any of the above is ‘yes’, why not see what we can do to help?

Visit the Evolve Business Solutions website for more information

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