Capel Canines has joined with The Canine Creche Franchise Program
24/06/2019 - Canine Creche UK
Kieran Moore and Charlie Brownlee bought Capel Canines late last year, they have quickly developed a passion for the animal industry and could see early on that the service provided could be so much better. They approached Candace Rose, Founder & MD of Suffolk Canine Creche with a view to collaborating and gaining the industry knowledge they required.
Rose commented, “I was surprised at their honesty regarding the issues they were experiencing, and how driven they both were to completely change this business and make it fit for purpose.”
“Issues surrounding noise and standards were paramount and a lot of this aligns to the design and layout as well as the materials used, these all compound the problems.”
“I was also taken aback at how engaging they are, their natural personalities are perfect for the animal industry, with the right mentoring, in the right facility with the correct structures and processes, they are destined for success.”
REBRAND ST.MARYS CANINE CRECHE
The new franchisees and owners really wanted a complete overhaul, including a brand that made sure the public would understand that this is a whole new business. The name was chosen as it still aligns with the businesses original routes being based in Capel St. Mary.
Franchisee & MD Kieran Moore said, “The old business is now closed and we have the builders refurbing the whole facility to align with new animal legislation and to promote wellbeing, safety and enrichment for all our canines.”
“Our existing clients have taken the news very well, many agreed this is what the business needed in order to succeed, they are very excited to see the new Creche at our Grand Opening Paw-ty.”
Staff, as well as franchisees, are all currently being retrained at the multi-award winning Suffolk Canine Creche in Martlesham, who have previously won awards for Customer Care at the EADT Archant Business Awards and have also been awarded the coveted Pet Industry Federations Pet Service Business Of The Year twice.
It’s not just a new name, they have new systems, new processes, new brand, and a whole new makeover! New service levels, and a whole new approach to Canine Day Care!
Invitations will be sent out soon and existing clients will have an exclusive preview with VIP access to a pre-event
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